Complaints About Phone Calls and Messages Massachusetts

In February 2021, consumers from Massachusetts filed 6482 complaints about phone calls and text messages, up 5% from the previous month.

Total Number of Complaints from Massachusetts
Sep
2020
7220
Oct
2020
7666
Nov
2020
6949
Dec
2020
6690
Jan
2021
6197
Feb
2021
6482
Complaints FTC FCC
September 2020 6695 525
October 2020 7186 480
November 2020 6532 417
December 2020 6269 421
January 2021 5860 337
February 2021 5942 540

Robocalls and Recorded Messages

Data show, that last month 69% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.

Was the call a recorded message or robocall?
September
2020
18% 75%
October
2020
21% 70%
November
2020
20% 71%
December
2020
20% 72%
January
2021
18% 72%
February
2021
22% 69%
Yes
No
N/A
Answers Yes No N/A
September 2020 75% 18% 7%
October 2020 70% 21% 8%
November 2020 71% 20% 9%
December 2020 72% 20% 8%
January 2021 72% 18% 10%
February 2021 69% 22% 10%

Reported Phone Numbers

Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in February 2021:

Phone Complaints

Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:

Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.

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Infographic: Complaints about phone calls and messages from Massachusetts (February 2021) | ReportedCalls

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Complaints from Massachusetts statistics

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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).