Complaints About Phone Calls and MessagesMassachusetts
In December 2019, consumers from Massachusetts filed 5209 complaints about phone calls and text messages, down 41% from the previous month.
| Jul 2019 |
8898 |
|---|---|
| Aug 2019 |
8917 |
| Sep 2019 |
9659 |
| Oct 2019 |
9384 |
| Nov 2019 |
8857 |
| Dec 2019 |
5209 |
| Complaints | FTC | FCC |
|---|---|---|
| July 2019 | 8463 | 435 |
| August 2019 | 8503 | 414 |
| September 2019 | 9174 | 485 |
| October 2019 | 8986 | 398 |
| November 2019 | 8581 | 276 |
| December 2019 | 4979 | 230 |
Robocalls and Recorded Messages
Data show, that last month 76% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.
| July 2019 |
26% | 73% | |
|---|---|---|---|
| August 2019 |
25% | 74% | |
| September 2019 |
23% | 76% | |
| October 2019 |
25% | 74% | |
| November 2019 |
25% | 74% | |
| December 2019 |
21% | 76% |
| Answers | Yes | No | N/A |
|---|---|---|---|
| July 2019 | 73% | 26% | 2% |
| August 2019 | 74% | 25% | 1% |
| September 2019 | 76% | 23% | 1% |
| October 2019 | 74% | 25% | 1% |
| November 2019 | 74% | 25% | 1% |
| December 2019 | 76% | 21% | 3% |
Reported Phone Numbers
Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in December 2019:
| Phone | Complaints |
|---|---|
| 855-222-0857 | 7 |
| 413-339-3791 | 3 |
| 800-934-6489 | 3 |
| 855-789-0230 | 2 |
| 413-307-4415 | 2 |
| 866-338-7390 | 1 |
| 863-457-3749 | 1 |
| 858-286-5145 | 1 |
| 857-297-7110 | 1 |
| 866-611-1148 | 1 |
Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:
| Phone | Searches |
|---|---|
| 978-226-8308 | 59 |
| 508-203-2620 | 46 |
| 339-201-3290 | 24 |
| 857-343-8593 | 18 |
| 781-303-9243 | 16 |
| 857-214-7285 | 14 |
| 978-378-0198 | 14 |
| 617-762-3000 | 13 |
| 617-379-2516 | 11 |
| 508-306-8441 | 9 |
Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.
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Complaints from Massachusetts statistics
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https://www.reportedcalls.com/massachusetts
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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).