Complaints About Phone Calls and MessagesMassachusetts

In September 2019, consumers from Massachusetts filed 9398 complaints about phone calls and text messages, up 5% from the previous month.

Total Number of Complaints from Massachusetts
Apr
2019
11013
May
2019
9826
Jun
2019
8475
Jul
2019
8898
Aug
2019
8917
Sep
2019
9398
Complaints FTC FCC
April 2019 10572 441
May 2019 9369 457
June 2019 8088 387
July 2019 8463 435
August 2019 8503 414
September 2019 9174 224

Robocalls and Recorded Messages

Data show, that last month 76% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.

Was the call a recorded message or robocall?
April
2019
25% 72%
May
2019
27% 72%
June
2019
27% 71%
July
2019
26% 73%
August
2019
25% 74%
September
2019
23% 76%
Yes
No
N/A
Answers Yes No N/A
April 2019 72% 25% 2%
May 2019 72% 27% 1%
June 2019 71% 27% 3%
July 2019 73% 26% 2%
August 2019 74% 25% 1%
September 2019 76% 23% 1%

Reported Phone Numbers

Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in September 2019:

Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:

Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.

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Infographic: Complaints about phone calls and messages from Massachusetts (September 2019) | ReportedCalls

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Complaints from Massachusetts statistics

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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).