In May 2024, consumers from Massachusetts filed 2448 complaints about phone calls and text messages, down 10% from the previous month.
| Dec 2023 |
2076 |
|---|---|
| Jan 2024 |
2530 |
| Feb 2024 |
2976 |
| Mar 2024 |
2396 |
| Apr 2024 |
2707 |
| May 2024 |
2448 |
| Complaints | FTC | FCC |
|---|---|---|
| December 2023 | 2076 | 0 |
| January 2024 | 2530 | 0 |
| February 2024 | 2976 | 0 |
| March 2024 | 2396 | 0 |
| April 2024 | 2707 | 0 |
| May 2024 | 2448 | 0 |
Robocalls and Recorded Messages
Data show, that last month 52% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.
| December 2023 |
42% | 52% | |
|---|---|---|---|
| January 2024 |
30% | 63% | |
| February 2024 |
35% | 55% | |
| March 2024 |
39% | 53% | |
| April 2024 |
39% | 51% | |
| May 2024 |
42% | 52% |
| Answers | Yes | No | N/A |
|---|---|---|---|
| December 2023 | 52% | 42% | 7% |
| January 2024 | 63% | 30% | 7% |
| February 2024 | 55% | 35% | 10% |
| March 2024 | 53% | 39% | 8% |
| April 2024 | 51% | 39% | 9% |
| May 2024 | 52% | 42% | 7% |
Reported Phone Numbers
Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in May 2024:
| Phone | Complaints |
|---|---|
| 413-514-1918 | 18 |
| 413-428-0268 | 10 |
| 513-845-7767 | 6 |
| 617-457-9060 | 6 |
| 617-404-3210 | 5 |
| 781-570-4057 | 5 |
| 978-972-2002 | 5 |
| 313-214-2603 | 5 |
| 857-810-9849 | 5 |
| 978-893-3001 | 5 |
Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:
| Phone | Searches |
|---|---|
| 508-445-9421 | 7 |
| 781-382-1000 | 7 |
| 978-783-1277 | 7 |
| 781-566-8000 | 6 |
| 617-934-0708 | 6 |
| 978-444-5700 | 5 |
| 617-830-2925 | 5 |
| 508-213-0910 | 4 |
| 508-290-0994 | 4 |
| 781-689-9000 | 4 |
Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.
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Complaints from Massachusetts statistics
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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).