Complaints About Phone Calls and MessagesMassachusetts
In November 2019, consumers from Massachusetts filed 8857 complaints about phone calls and text messages, down 6% from the previous month.
| Jun 2019 |
8475 |
|---|---|
| Jul 2019 |
8898 |
| Aug 2019 |
8917 |
| Sep 2019 |
9659 |
| Oct 2019 |
9384 |
| Nov 2019 |
8857 |
| Complaints | FTC | FCC |
|---|---|---|
| June 2019 | 8088 | 387 |
| July 2019 | 8463 | 435 |
| August 2019 | 8503 | 414 |
| September 2019 | 9174 | 485 |
| October 2019 | 8986 | 398 |
| November 2019 | 8581 | 276 |
Robocalls and Recorded Messages
Data show, that last month 74% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.
| June 2019 |
27% | 71% | |
|---|---|---|---|
| July 2019 |
26% | 73% | |
| August 2019 |
25% | 74% | |
| September 2019 |
23% | 76% | |
| October 2019 |
25% | 74% | |
| November 2019 |
25% | 74% |
| Answers | Yes | No | N/A |
|---|---|---|---|
| June 2019 | 71% | 27% | 3% |
| July 2019 | 73% | 26% | 2% |
| August 2019 | 74% | 25% | 1% |
| September 2019 | 76% | 23% | 1% |
| October 2019 | 74% | 25% | 1% |
| November 2019 | 74% | 25% | 1% |
Reported Phone Numbers
Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in November 2019:
| Phone | Complaints |
|---|---|
| 800-934-6489 | 5 |
| 617-506-9952 | 3 |
| 978-312-0744 | 2 |
| 855-789-0154 | 1 |
| 855-279-3984 | 1 |
| 847-343-3587 | 1 |
| 847-987-5163 | 1 |
| 857-226-9662 | 1 |
| 866-201-1841 | 1 |
| 888-581-9342 | 1 |
Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:
| Phone | Searches |
|---|---|
| 339-201-3307 | 105 |
| 617-249-6058 | 13 |
| 617-440-7635 | 10 |
| 508-418-0437 | 6 |
| 339-201-3756 | 6 |
| 978-224-3387 | 6 |
| 413-406-1002 | 6 |
| 781-303-9243 | 6 |
| 617-639-1941 | 5 |
| 781-589-4231 | 5 |
Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.
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Complaints from Massachusetts statistics
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https://www.reportedcalls.com/massachusetts
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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).