Complaints About Phone Calls and MessagesMassachusetts
In February 2020, consumers from Massachusetts filed 6650 complaints about phone calls and text messages, down 6% from the previous month.
| Sep 2019 |
9659 |
|---|---|
| Oct 2019 |
9384 |
| Nov 2019 |
8857 |
| Dec 2019 |
5209 |
| Jan 2020 |
7085 |
| Feb 2020 |
6650 |
| Complaints | FTC | FCC |
|---|---|---|
| September 2019 | 9174 | 485 |
| October 2019 | 8986 | 398 |
| November 2019 | 8581 | 276 |
| December 2019 | 4979 | 230 |
| January 2020 | 6765 | 320 |
| February 2020 | 6387 | 263 |
Robocalls and Recorded Messages
Data show, that last month 69% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.
| September 2019 |
23% | 76% | |
|---|---|---|---|
| October 2019 |
25% | 74% | |
| November 2019 |
25% | 74% | |
| December 2019 |
21% | 76% | |
| January 2020 |
24% | 70% | |
| February 2020 |
22% | 69% |
| Answers | Yes | No | N/A |
|---|---|---|---|
| September 2019 | 76% | 23% | 1% |
| October 2019 | 74% | 25% | 1% |
| November 2019 | 74% | 25% | 1% |
| December 2019 | 76% | 21% | 3% |
| January 2020 | 70% | 24% | 7% |
| February 2020 | 69% | 22% | 9% |
Reported Phone Numbers
Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in February 2020:
| Phone | Complaints |
|---|---|
| 202-759-4948 | 4 |
| 800-950-5114 | 4 |
| 866-611-1148 | 2 |
| 978-352-6800 | 2 |
| 361-434-9015 | 2 |
| 774-357-0924 | 2 |
| 850-378-4528 | 1 |
| 831-392-1774 | 1 |
| 815-363-4378 | 1 |
| 855-625-7637 | 1 |
Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:
| Phone | Searches |
|---|---|
| 781-435-9118 | 15 |
| 617-379-2516 | 12 |
| 617-440-9355 | 11 |
| 857-317-8366 | 9 |
| 617-404-1922 | 8 |
| 508-253-8880 | 7 |
| 508-210-5076 | 7 |
| 857-343-8623 | 7 |
| 617-379-2884 | 6 |
| 781-518-0719 | 5 |
Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.
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Complaints from Massachusetts statistics
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https://www.reportedcalls.com/massachusetts
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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).