Complaints About Phone Calls and MessagesMassachusetts

In February 2020, consumers from Massachusetts filed 6650 complaints about phone calls and text messages, down 6% from the previous month.

Total Number of Complaints from Massachusetts
Sep
2019
9659
Oct
2019
9384
Nov
2019
8857
Dec
2019
5209
Jan
2020
7085
Feb
2020
6650
Complaints FTC FCC
September 2019 9174 485
October 2019 8986 398
November 2019 8581 276
December 2019 4979 230
January 2020 6765 320
February 2020 6387 263

Robocalls and Recorded Messages

Data show, that last month 69% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.

Was the call a recorded message or robocall?
September
2019
23% 76%
October
2019
25% 74%
November
2019
25% 74%
December
2019
21% 76%
January
2020
24% 70%
February
2020
22% 69%
Yes
No
N/A
Answers Yes No N/A
September 2019 76% 23% 1%
October 2019 74% 25% 1%
November 2019 74% 25% 1%
December 2019 76% 21% 3%
January 2020 70% 24% 7%
February 2020 69% 22% 9%

Reported Phone Numbers

Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in February 2020:

Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:

Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.

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Infographic: Complaints about phone calls and messages from Massachusetts (February 2020) | ReportedCalls

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Complaints from Massachusetts statistics

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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).