In October 2020, consumers from Massachusetts filed 7666 complaints about phone calls and text messages, up 6% from the previous month.
| May 2020 |
3198 |
|---|---|
| Jun 2020 |
3977 |
| Jul 2020 |
4700 |
| Aug 2020 |
6713 |
| Sep 2020 |
7220 |
| Oct 2020 |
7666 |
| Complaints | FTC | FCC |
|---|---|---|
| May 2020 | 2958 | 240 |
| June 2020 | 3690 | 287 |
| July 2020 | 4345 | 355 |
| August 2020 | 6332 | 381 |
| September 2020 | 6695 | 525 |
| October 2020 | 7186 | 480 |
Robocalls and Recorded Messages
Data show, that last month 70% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.
| May 2020 |
21% | 71% | |
|---|---|---|---|
| June 2020 |
21% | 73% | |
| July 2020 |
21% | 74% | |
| August 2020 |
21% | 71% | |
| September 2020 |
18% | 75% | |
| October 2020 |
21% | 70% |
| Answers | Yes | No | N/A |
|---|---|---|---|
| May 2020 | 71% | 21% | 8% |
| June 2020 | 73% | 21% | 6% |
| July 2020 | 74% | 21% | 6% |
| August 2020 | 71% | 21% | 8% |
| September 2020 | 75% | 18% | 7% |
| October 2020 | 70% | 21% | 8% |
Reported Phone Numbers
Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in October 2020:
| Phone | Complaints |
|---|---|
| 800-536-3726 | 22 |
| 876-456-6587 | 21 |
| 908-474-1200 | 14 |
| 978-820-7358 | 11 |
| 800-692-7753 | 11 |
| 617-360-7426 | 10 |
| 978-512-0350 | 10 |
| 617-729-2743 | 9 |
| 800-942-3767 | 8 |
| 833-409-0200 | 8 |
Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:
| Phone | Searches |
|---|---|
| 781-373-9800 | 57 |
| 617-465-2328 | 31 |
| 617-286-6693 | 13 |
| 508-980-7089 | 12 |
| 857-305-6450 | 10 |
| 617-762-3000 | 10 |
| 508-970-3362 | 9 |
| 857-505-2572 | 9 |
| 781-656-9000 | 9 |
| 857-343-8593 | 9 |
Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.
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Complaints from Massachusetts statistics
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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).