Complaints About Phone Calls and Messages Massachusetts

In April 2021, consumers from Massachusetts filed 7432 complaints about phone calls and text messages, down 11% from the previous month.

Total Number of Complaints from Massachusetts
Nov
2020
6949
Dec
2020
6690
Jan
2021
6197
Feb
2021
6482
Mar
2021
8368
Apr
2021
7432
Complaints FTC FCC
November 2020 6532 417
December 2020 6269 421
January 2021 5860 337
February 2021 5942 540
March 2021 7713 655
April 2021 6916 516

Robocalls and Recorded Messages

Data show, that last month 71% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.

Was the call a recorded message or robocall?
November
2020
20% 71%
December
2020
20% 72%
January
2021
18% 72%
February
2021
22% 69%
March
2021
21% 71%
April
2021
21% 71%
Yes
No
N/A
Answers Yes No N/A
November 2020 71% 20% 9%
December 2020 72% 20% 8%
January 2021 72% 18% 10%
February 2021 69% 22% 10%
March 2021 71% 21% 8%
April 2021 71% 21% 8%

Reported Phone Numbers

Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in April 2021:

Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:

Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.

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Infographic: Complaints about phone calls and messages from Massachusetts (April 2021) | ReportedCalls

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Complaints from Massachusetts statistics

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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).