Complaints About Phone Calls and MessagesMassachusetts
In September 2019, consumers from Massachusetts filed 9398 complaints about phone calls and text messages, up 5% from the previous month.
| Apr 2019 |
11013 |
|---|---|
| May 2019 |
9826 |
| Jun 2019 |
8475 |
| Jul 2019 |
8898 |
| Aug 2019 |
8917 |
| Sep 2019 |
9398 |
| Complaints | FTC | FCC |
|---|---|---|
| April 2019 | 10572 | 441 |
| May 2019 | 9369 | 457 |
| June 2019 | 8088 | 387 |
| July 2019 | 8463 | 435 |
| August 2019 | 8503 | 414 |
| September 2019 | 9174 | 224 |
Robocalls and Recorded Messages
Data show, that last month 76% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.
| April 2019 |
25% | 72% | |
|---|---|---|---|
| May 2019 |
27% | 72% | |
| June 2019 |
27% | 71% | |
| July 2019 |
26% | 73% | |
| August 2019 |
25% | 74% | |
| September 2019 |
23% | 76% |
| Answers | Yes | No | N/A |
|---|---|---|---|
| April 2019 | 72% | 25% | 2% |
| May 2019 | 72% | 27% | 1% |
| June 2019 | 71% | 27% | 3% |
| July 2019 | 73% | 26% | 2% |
| August 2019 | 74% | 25% | 1% |
| September 2019 | 76% | 23% | 1% |
Reported Phone Numbers
Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in September 2019:
| Phone | Complaints |
|---|---|
| 312-465-1200 | 41 |
| 800-275-2273 | 29 |
| 800-997-1468 | 20 |
| 978-234-6639 | 18 |
| 410-927-3508 | 17 |
| 508-407-7120 | 15 |
| 508-538-9130 | 13 |
| 800-463-3339 | 12 |
| 800-945-2000 | 11 |
| 614-987-1430 | 11 |
Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:
| Phone | Searches |
|---|---|
| 774-778-1009 | 144 |
| 781-384-6276 | 144 |
| 351-444-5853 | 143 |
| 508-631-1765 | 143 |
| 617-944-1126 | 143 |
| 508-213-0556 | 142 |
| 508-213-9277 | 142 |
| 339-220-2912 | 142 |
| 413-267-6674 | 142 |
| 617-932-0794 | 142 |
Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.
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Complaints from Massachusetts statistics
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https://www.reportedcalls.com/massachusetts
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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).