Statistical data below shows Massachusetts consumer complaints about phone calls and text messages. It is based on Do Not Call and robocall complaints received by the Federal Trade Commission (FTC) and unwanted call complaints received by the Federal Communications Commission (FCC).
| Dec 2018 |
6164 |
|---|---|
| Jan 2019 |
2704 |
| Feb 2019 |
10160 |
| Mar 2019 |
11847 |
| Apr 2019 |
9834 |
| May 2019 |
8344 |
| Complaints | FTC | FCC |
|---|---|---|
| December 2018 | 5958 | 206 |
| January 2019 | 2647 | 57 |
| February 2019 | 9924 | 236 |
| March 2019 | 11540 | 307 |
| April 2019 | 9578 | 256 |
| May 2019 | 8107 | 237 |
Here are the top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in May 2019.
| Phone | Complaints |
|---|---|
| 407-393-1683 | 38 |
| 339-209-2924 | 27 |
| 800-275-2273 | 27 |
| 978-641-2733 | 26 |
| 800-322-3223 | 24 |
| 800-592-2000 | 24 |
| 800-692-7753 | 23 |
| 617-277-7890 | 22 |
| 804-442-6510 | 19 |
| 614-999-1245 | 19 |
Here are the top ten Massachusetts cities with the most Do Not Call & Robocall complaints received by the Federal Trade Commission in May 2019.
| City | Complaints |
|---|---|
| Peabody | 148 |
| Chelmsford | 126 |
| Boston | 122 |
| Quincy | 96 |
| Cambridge | 94 |
| Pittsfield | 92 |
| Ipswich | 78 |
| Fitchburg | 76 |
| Worcester | 74 |
| North Andover | 70 |
May 2019
Consumer responses to the question "Was the call a recorded message or robocall?" in the Do Not Call & Robocall complaints:
| Consumer Responses | |
|---|---|
| YES | 5780 |
| NO | 2232 |
| N/A | 95 |
Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours.
| Phone | Searches |
|---|---|
| 351-333-1120 | 297 |
| 617-307-3247 | 103 |
| 617-932-0259 | 102 |
| 508-970-3362 | 97 |
| 978-522-4616 | 90 |
| 781-656-9000 | 80 |
| 617-439-6103 | 76 |
| 617-762-3000 | 69 |
| 857-325-8001 | 68 |
| 978-522-4841 | 65 |