Complaints About Phone Calls and Messages Massachusetts

In September 2021, consumers from Massachusetts filed 5933 complaints about phone calls and text messages, down 5% from the previous month.

Total Number of Complaints from Massachusetts
Apr
2021
7432
May
2021
8458
Jun
2021
7133
Jul
2021
5263
Aug
2021
6242
Sep
2021
5933
Complaints FTC FCC
April 2021 6916 516
May 2021 7859 599
June 2021 6713 420
July 2021 5059 204
August 2021 5879 363
September 2021 5564 369

Robocalls and Recorded Messages

Data show, that last month 66% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.

Was the call a recorded message or robocall?
April
2021
21% 71%
May
2021
19% 71%
June
2021
23% 69%
July
2021
23% 67%
August
2021
21% 69%
September
2021
26% 66%
Yes
No
N/A
Answers Yes No N/A
April 2021 71% 21% 8%
May 2021 71% 19% 10%
June 2021 69% 23% 8%
July 2021 67% 23% 9%
August 2021 69% 21% 10%
September 2021 66% 26% 8%

Reported Phone Numbers

Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in September 2021:

Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:

Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.

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Infographic: Complaints about phone calls and messages from Massachusetts (September 2021) | ReportedCalls

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Complaints from Massachusetts statistics

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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).