Complaints About Phone Calls and Messages Massachusetts

In October 2020, consumers from Massachusetts filed 7666 complaints about phone calls and text messages, up 6% from the previous month.

Total Number of Complaints from Massachusetts
May
2020
3198
Jun
2020
3977
Jul
2020
4700
Aug
2020
6713
Sep
2020
7220
Oct
2020
7666
Complaints FTC FCC
May 2020 2958 240
June 2020 3690 287
July 2020 4345 355
August 2020 6332 381
September 2020 6695 525
October 2020 7186 480

Robocalls and Recorded Messages

Data show, that last month 70% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.

Was the call a recorded message or robocall?
May
2020
21% 71%
June
2020
21% 73%
July
2020
21% 74%
August
2020
21% 71%
September
2020
18% 75%
October
2020
21% 70%
Yes
No
N/A
Answers Yes No N/A
May 2020 71% 21% 8%
June 2020 73% 21% 6%
July 2020 74% 21% 6%
August 2020 71% 21% 8%
September 2020 75% 18% 7%
October 2020 70% 21% 8%

Reported Phone Numbers

Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in October 2020:

Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:

Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.

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Infographic: Complaints about phone calls and messages from Massachusetts (October 2020) | ReportedCalls

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Complaints from Massachusetts statistics

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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).