In September 2021, consumers from Massachusetts filed 5933 complaints about phone calls and text messages, down 5% from the previous month.
| Apr 2021 |
7432 |
|---|---|
| May 2021 |
8458 |
| Jun 2021 |
7133 |
| Jul 2021 |
5263 |
| Aug 2021 |
6242 |
| Sep 2021 |
5933 |
| Complaints | FTC | FCC |
|---|---|---|
| April 2021 | 6916 | 516 |
| May 2021 | 7859 | 599 |
| June 2021 | 6713 | 420 |
| July 2021 | 5059 | 204 |
| August 2021 | 5879 | 363 |
| September 2021 | 5564 | 369 |
Robocalls and Recorded Messages
Data show, that last month 66% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.
| April 2021 |
21% | 71% | |
|---|---|---|---|
| May 2021 |
19% | 71% | |
| June 2021 |
23% | 69% | |
| July 2021 |
23% | 67% | |
| August 2021 |
21% | 69% | |
| September 2021 |
26% | 66% |
| Answers | Yes | No | N/A |
|---|---|---|---|
| April 2021 | 71% | 21% | 8% |
| May 2021 | 71% | 19% | 10% |
| June 2021 | 69% | 23% | 8% |
| July 2021 | 67% | 23% | 9% |
| August 2021 | 69% | 21% | 10% |
| September 2021 | 66% | 26% | 8% |
Reported Phone Numbers
Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in September 2021:
| Phone | Complaints |
|---|---|
| 609-297-3070 | 25 |
| 855-533-7775 | 18 |
| 617-655-8522 | 17 |
| 209-850-7427 | 16 |
| 781-598-4344 | 14 |
| 617-415-4920 | 14 |
| 855-796-1275 | 11 |
| 856-574-8098 | 11 |
| 855-797-1542 | 9 |
| 508-231-4276 | 8 |
Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:
| Phone | Searches |
|---|---|
| 781-427-9000 | 19 |
| 508-530-7534 | 16 |
| 413-339-3359 | 15 |
| 508-966-7343 | 14 |
| 508-556-2005 | 14 |
| 617-958-5000 | 13 |
| 857-306-4590 | 13 |
| 508-552-8753 | 12 |
| 508-466-4564 | 11 |
| 781-566-8000 | 10 |
Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.
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Complaints from Massachusetts statistics
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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).