In April 2021, consumers from Massachusetts filed 7432 complaints about phone calls and text messages, down 11% from the previous month.
| Nov 2020 |
6949 |
|---|---|
| Dec 2020 |
6690 |
| Jan 2021 |
6197 |
| Feb 2021 |
6482 |
| Mar 2021 |
8368 |
| Apr 2021 |
7432 |
| Complaints | FTC | FCC |
|---|---|---|
| November 2020 | 6532 | 417 |
| December 2020 | 6269 | 421 |
| January 2021 | 5860 | 337 |
| February 2021 | 5942 | 540 |
| March 2021 | 7713 | 655 |
| April 2021 | 6916 | 516 |
Robocalls and Recorded Messages
Data show, that last month 71% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.
| November 2020 |
20% | 71% | |
|---|---|---|---|
| December 2020 |
20% | 72% | |
| January 2021 |
18% | 72% | |
| February 2021 |
22% | 69% | |
| March 2021 |
21% | 71% | |
| April 2021 |
21% | 71% |
| Answers | Yes | No | N/A |
|---|---|---|---|
| November 2020 | 71% | 20% | 9% |
| December 2020 | 72% | 20% | 8% |
| January 2021 | 72% | 18% | 10% |
| February 2021 | 69% | 22% | 10% |
| March 2021 | 71% | 21% | 8% |
| April 2021 | 71% | 21% | 8% |
Reported Phone Numbers
Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in April 2021:
| Phone | Complaints |
|---|---|
| 315-232-8257 | 33 |
| 781-836-4587 | 17 |
| 413-732-3141 | 16 |
| 888-982-0154 | 14 |
| 781-598-4344 | 13 |
| 339-666-2747 | 12 |
| 413-562-0763 | 11 |
| 978-586-8169 | 10 |
| 877-478-5043 | 9 |
| 855-762-1011 | 9 |
Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:
| Phone | Searches |
|---|---|
| 508-960-6290 | 29 |
| 774-203-9622 | 23 |
| 774-203-4720 | 14 |
| 508-960-6008 | 12 |
| 508-534-0719 | 9 |
| 508-960-6026 | 8 |
| 978-799-3711 | 6 |
| 774-273-9687 | 6 |
| 617-344-3193 | 6 |
| 781-859-3263 | 6 |
Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.
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Complaints from Massachusetts statistics
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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).