Massachusetts Consumer Complaints

Statistical data below shows Massachusetts consumer complaints about phone calls and text messages. It is based on Do Not Call and robocall complaints received by the Federal Trade Commission (FTC) and unwanted call complaints received by the Federal Communications Commission (FCC).

Total Number of Complaints from Massachusetts
Dec
2018
6164
Jan
2019
2704
Feb
2019
10160
Mar
2019
11847
Apr
2019
9834
May
2019
8344
Complaints FTC FCC
December 2018 5958 206
January 2019 2647 57
February 2019 9924 236
March 2019 11540 307
April 2019 9578 256
May 2019 8107 237

Top 10 Most Complained About Phone Numbers

Here are the top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in May 2019.

Phone Complaints
407-393-1683 38
339-209-2924 27
800-275-2273 27
978-641-2733 26
800-322-3223 24
800-592-2000 24
800-692-7753 23
617-277-7890 22
804-442-6510 19
614-999-1245 19

Top 10 Massachusetts Cities with the Most Complaints

Here are the top ten Massachusetts cities with the most Do Not Call & Robocall complaints received by the Federal Trade Commission in May 2019.

City Complaints
Peabody 148
Chelmsford 126
Boston 122
Quincy 96
Cambridge 94
Pittsfield 92
Ipswich 78
Fitchburg 76
Worcester 74
North Andover 70

Robocalls and Recorded Messages

May 2019

Consumer responses to the question "Was the call a recorded message or robocall?" in the Do Not Call & Robocall complaints:

Consumer Responses
YES 5780
NO 2232
N/A 95

Most Searched Massachusetts Numbers

Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours.

Phone Searches
351-333-1120 297
617-307-3247 103
617-932-0259 102
508-970-3362 97
978-522-4616 90
781-656-9000 80
617-439-6103 76
617-762-3000 69
857-325-8001 68
978-522-4841 65

Other Massachusetts Phone Numbers

Browse phone numbers with the Massachusetts area codes: 339, 351, 413, 508, 617, 774, 781, 857, 978