I received the same email from them and do not even have Norton. Apparently trying to get you to call them and illegally obtain your info. It definately is fraud.
I rec'd an email regarding a subscription renewal for Norton for over $400 . I have never had Norton in the first place. I am NOT going to call this number. I am going to watch my credit cards for bogus charges and hope for the best.
This just happened to me also. Geez it's crazy all the scammers out there!
I'm located in Tulsa, Oklahoma. Received an email stating I owed Norton protection $400 for an annual subscription -- a subscription I DID NOT order. A line in the email stated: "If you wish to cancel this subscription then please feel free to contact our billing department as soon as possible. You can reach us on +1(888,362,4285), Regards, Billing Department". I immediately called the number, gave the invoice # on the email, then said I wanted to cancel the subscription I never ordered in the first place, and asked what country I had called. Was told "the USA". Then asked what state. Was told "New York". The person with whom I was speaking said his name was Kevin. It was so obvious, and as I stated to him, I wasn't speaking to anyone in the US; also obvious he was no more a "Kevin" than I am. I was talked over so that I couldn't get a word in edgewise, then he hung up on me. I immediately called back, went through same crap only this time with yet another person claiming to have some American name, then once again, hung up on when I began asking questions. This occurred a total of 4 times. THIS HAS TO BE A SCAM. I never, NEVER ordered Norton protection for my computer and tried vehemently to get these "non-Americans" to tell me what name was on the account under the invoice #, and what credit card they had that they were going to charge for this bogus account. No information given; hung up each time. Now I'm contacting the Fraud Depts. of both my credit cards to place an alert on same so as not to end up being scammed out of $400.
FTC Data
At least 1 consumer from Florida reported phone number 888-362-4285 to the Federal Trade Commission. 100% of complaints reported the call or text message as a robocall or recorded message. The last complaint was on August 12, 2021.
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Help others by rating this number - was it spam, a business, or something else?
All of you are lucky. My scam spam came through email and it was from “premium protection plan” with the same phone number as you have reported but mine was for $798.89?? Lallapalooza. Apparently they’ve decided to raise their prices…LOL