I get calls and/or voice mails on my cell phone a few times a month from this caller. Today it was "Jillian" who left a voice mail as a follow-up with her supervisor Brittany who called a couple of days ago. I don't answer my cell phone or home phone if I don't recognize the number. Both callers made referral to my "student loan" - I don't have student loans. Each time they call or leave voice mail, they never address me by my name, which makes me suspicious. They call from a different number, but the messages say to call 866-852-4340.
Got a call from a Miami number but that I was supposed to call an 866-852-4340 number to talk about "student loan reductions or forgiveness". I don't have student loans.
They pirated a legitimate phone number of some poor woman in Kansas City for scam regarding student loans.
Do Not Call and Robocall Complaints
FTC Data
At least 11 consumers from Texas, Oklahoma, Arizona, Colorado, Florida, and 3 other states reported phone number 866-852-4340 to the Federal Trade Commission. 100% of complaints reported the call or text message as a robocall or recorded message. The last complaint was on August 17, 2021.
Complaints by State
Fort Worth, Garland
Oklahoma City, Yukon
Chandler
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Tampa
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Message not mentioning me by name says that I might have received a call from supervisor "John" (never did) regarding reduction or cancellation of my student loan (have none). This is either a scam or a telemarketer trying to profit from desperate students.