Phone number 8448519487 area code and prefix assignment information:
| Country | |
|---|---|
| Location | Toll-free number (not tied to a location) |
The FTC received 3 complaints about 844-851-9487. 33% of complaints identified the call as a robocall or recorded message. The most recent complaint was filed on July 27, 2018. Complaints were reported from Arizona and Wisconsin. The most complaints came from Paradise Valley and Cedarburg.
| Computer & technical support | 1 complaint 33% |
| Dropped call or no message | 1 complaint 33% |
| Other | 1 complaint 33% |
| Call date | Type | Reported from |
|---|---|---|
| Jul 11, 2018 | Dropped call or no message | Arizona |
| Jul 10, 2018 | Other | Cedarburg, Wisconsin |
| Jul 10, 2018 | Computer & technical support | Paradise Valley, Arizona |
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My father called this number trying to get help with access to his ATT email address. The rep. acted like he worked for ATT and even accessed my father's screen for 20 minutes troubleshooting. Then he said it had been hacked by someone in Russia and asked him to pay $200 to fix his email account. Obviously, this was suspicious to me when my father told me, so I called back. A rep answered with "Welcome to Support," and I asked for the name of the company to which they provided support. The rep would not disclose it. Finally, he said he worked for Epson. I told him this couldn't be true, because someone from this company helped my father with an ATT issue. He then said they had a partnership with ATT and told me to call back, and I might get ATT that time. I asked to speak with his manager. The manager also refused to give me the name of the company, citing why I would want to know about him. Then he said that they were a third party support provider and that his rep had never claimed that he worked for Epson (which was entirely untrue). I'm not sure what their end game is, whether it's accessing your computer and possible hacking it, or trying to get money for fraudulent services (or both), but please BEWARE. I would file a complaint with BBB, but I do not know this company's name/info. If anyone has any insight, please post your feedback. Thanks.