Phone number 8445850488 area code and prefix assignment information:
| Country | |
|---|---|
| Location | Toll-free number (not tied to a location) |
It's legit. It's the Bank of America fraud department. I have a card and this coincided with an email alert I received for a suspicious transaction.
121 consumers have filed FTC complaints against 844-585-0488. 61% of complaints identified the call as a robocall or recorded message. The most recent complaint was filed on July 31, 2026. Complaints came from 32 states, including California, Florida, Texas, Washington, North Carolina and Oregon. The cities with the most complaints were San Diego, Sanger, Carlsbad, Colton, Daly City, Dublin, Elk Grove and Fredericksburg.
| Other | 41 complaints 34% |
| No Subject Provided | 32 complaints 26% |
| Calls pretending to be government, businesses, or family and friends | 25 complaints 21% |
| Dropped call or no message | 14 complaints 12% |
| Reducing your debt (credit cards, mortgage, student loans) | 5 complaints 4% |
| Warranties & protection plans | 3 complaints 2% |
| Vacation & timeshares | 1 complaint 1% |
| Call date | Type | Reported from |
|---|---|---|
| Jul 30, 2026 | Dropped call or no message | Guayama, Puerto Rico |
| Jun 3, 2026 | Other | Green Cove Springs, Florida |
| May 15, 2026 | Other | Novato, California |
| Feb 4, 2026 | Calls pretending to be government, businesses, or family and friends | Westminster, California |
| Oct 15, 2025 | Calls pretending to be government, businesses, or family and friends | Seattle, Washington |
| Aug 30, 2025 | Calls pretending to be government, businesses, or family and friends | Alaska |
| Aug 13, 2025 | Other | Clarksville, Tennessee |
| Jul 30, 2025 | Dropped call or no message | Sarasota, Florida |
| Jul 2, 2025 | Other | Austin, Texas |
| Jun 28, 2025 | Calls pretending to be government, businesses, or family and friends | Huntington Beach, California |
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I got a call on 10-18-2020. I called the customer service number on my Bank of America credit card bill and learned that the phone number is theirs. It showed up as toll free number. Also the fraud alert was real, although I do not know why they decided that an annually occurring bill was suspicious. The advice of customer service- always call the number on the back of your card if you are concerned.