This is the collection department for Comenity Bank, the underwriting bank for many different revolving credit retail accounts such as Restoration Hardware. They are contacting you because you are behind in your payments. Call the number, and tell the customer service representative what the delay is and when you think you'll be able to catch up. They'll not your account and the calls will stop unless you still haven't made a payment by the promised date.
Do Not Call and Robocall Complaints
FTC Data
At least 17 consumers from California, Florida, Louisiana, North Carolina, Indiana, and 5 other states reported phone number 800-695-1063 to the Federal Trade Commission. 100% of complaints reported the call or text message as a robocall or recorded message. The last complaint was on July 4, 2025.
Complaints by State
Lynwood, Playa Vista, Winnetka
Tampa
Bush
Charlotte, Lexington
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Several calls from unknown bank where I do not have any accounts