800-348-1556

Received same type call, asking for the "billing" dept. I called them back asked for Ext 405 per the message my staff took & left a message on "Eric's" machine, with in 30 seconds a woman "Lauren" called back saying she missed a call from this number. I explained to her I was trying to return a call from extension 405 & she said she would help me. I asked her which business she was representing & she would not give the name of WHICH merchant services business she worked for, then was SUPER rude telling me she was trying to refund me & I haven't responded. I asked her AGAIN, which merchant account was she calling about & she said "I've told you & you're not listening" I told her I felt that she was a SCAM & unless she could give me the name of the Merchant Service account that I was speaking to I was going to hang up. She laughed at me & said - "Bitch I Told YOU!" Yup so I hung up on her.

Also received a call from this number. manager hopped on the phone said that we were being overcharged and needed a copy of statements. Said we were not in compliance. The first woman who called stumbled all over her words and he said she was a trainee. when I asked for what company they work for now that response was just merchant services would not give me any other information. i called my cc company they said it was a SCAM

Also received a call from this number. Alex said they we were being overcharged and needed a copy of statements from February. Said we were not in compliance. The first woman who called stumbled all over her words and he said she was a trainee. I called out credit card processing and we looked at statements there was no fee. Alex has called back three times just today. I will answer when I can think of exactly what to say. SCAM

I received a call to our office from "Merchant Services" regarding an overpayment on our account. They wanted to speak to bookkeeping. I kept trying to get information about what company we overpaid and she couldn't give me any information. All she could say was that it was in reference to our credit card but couldn't tell me which company the card was through.

i did receive a call. this is not a scam. i was being charged and they did help me. all these people saying that it was for their bank its not its the actual processor. I was hesitant at first b it was a 800 number but she did help correct my account.

Just received "the call". Husband answered and said he didn't handle these issues and will pass on to his wife. Shelby was the name of the person calling. She told him we were being overcharged $39.95 a month by our Merchant Services. I called our bank and they did some digging. Total scam. Googled Department of Billing & Compliance and there is no such entity. Call back number 800-348-1556 ext 501 for Shelby.

Scam!

Got a call from Vincent, an account manager with Merchant Services. He said he wanted to talk with the "owner or bookkeeper" about over billing on our account. The company he referenced does not have "Merchant Services" of any kind. He left the number 1-800-348-1556 extension 7024. The number he called from was 1-469-501-1656

Received a call from Stacy with Merchant Services @ 800-348-1556 x614 telling me we were over billed and needed for a statement to be faxed to her. When I told her our rate was still 1.55%, she told me we were not compliant and she needed account information to help. I then told her she should have everything she needs as our agent of record and she hung up. We are located in Texas.

I told them to work through my merchant that I am signed up with and he hung up on me.