Phone number 8002427338 area code and prefix assignment information:
| Country | |
|---|---|
| Location | Toll-free number (not tied to a location) |
Yes, I got a text about bank fraud on my Chase account. Freaked out o texted back. I got a call immediately. Long story short i was scammed $5000 and and appealing it with chase. I never thought I could be took. They eeven called from the number on the ackk of my Chase card.
Got a text message from this number +1(801) 979-3993 claiming unusual Payment request detected on my Chase card. Prompted you to call (800) 242-7338 or verify on a bogus link ( https://bit.ly/2XURDxh )
Even though I detected a fraud, I called my bank from the back of the card and all was good. This is obviously a Fraud, always call the bank and never click on any link from the text.
I received a text from this number and I don't even have a Chase account. This is a fraud number please do not call it back!
I received a fraudulent call alerting me to fraud on my Chase card from this number. They try to scare you in to giving them additional information to block charges that have really not been made on you card.
28 consumers have filed FTC complaints against 800-242-7338. 50% of complaints identified the call as a robocall or recorded message. The most recent complaint was filed on April 2, 2026. Complaints came from 14 states, including New York, California, Massachusetts, Michigan, Illinois and Louisiana. The cities with the most complaints were Brooklyn, Lynbrook, Sugar Loaf, Carlsbad, Malibu, Boston, Malden and Grand Rapids.
| Calls pretending to be government, businesses, or family and friends | 11 complaints 39% |
| Other | 8 complaints 29% |
| No Subject Provided | 6 complaints 21% |
| Reducing your debt (credit cards, mortgage, student loans) | 2 complaints 7% |
| Computer & technical support | 1 complaint 4% |
| Call date | Type | Reported from |
|---|---|---|
| Apr 2, 2026 | Other | California |
| Sep 15, 2025 | Calls pretending to be government, businesses, or family and friends | Lynbrook, New York |
| Sep 12, 2025 | Calls pretending to be government, businesses, or family and friends | Elburn, Illinois |
| Dec 14, 2024 | No Subject Provided | California |
| Jun 14, 2023 | Other | Dayton, Nevada |
| Apr 27, 2023 | Calls pretending to be government, businesses, or family and friends | Carlsbad, California |
| Apr 22, 2023 | Reducing your debt (credit cards, mortgage, student loans) | Bloomington, Indiana |
| Dec 13, 2022 | No Subject Provided | Michigan |
| Dec 6, 2022 | Calls pretending to be government, businesses, or family and friends | Tooele, Utah |
| Nov 15, 2022 | Calls pretending to be government, businesses, or family and friends | Grand Rapids, Michigan |
Continue search for available information on:
AD
For a call from +1 (800) 242-7378 stating there was unusual activity on my card and flagged it as fraud. They said there was 1536.00 transacted at a Walmart in California and another 23,479.30 withdrawn from a teller in California.
They then asked if I had any other cards attached to the Chase account like, PayPal, Venmo or cash app and asked me the amounts I thought were in them. I told him $0.00 in each then he hung up.