8002427338

Phone number 8002427338 area code and prefix assignment information:

Country United States FlagUnited States
Location Toll-free number (not tied to a location)

Is 800-242-7338 a scam or spam call?

Scam or Fraud October 06, 2022

For a call from +1 (800) 242-7378 stating there was unusual activity on my card and flagged it as fraud. They said there was 1536.00 transacted at a Walmart in California and another 23,479.30 withdrawn from a teller in California.

They then asked if I had any other cards attached to the Chase account like, PayPal, Venmo or cash app and asked me the amounts I thought were in them. I told him $0.00 in each then he hung up.

Scam or Fraud September 04, 2021

Yes, I got a text about bank fraud on my Chase account. Freaked out o texted back. I got a call immediately. Long story short i was scammed $5000 and and appealing it with chase. I never thought I could be took. They eeven called from the number on the ackk of my Chase card.

Scam or Fraud September 02, 2021

Got a text message from this number +1(801) 979-3993 claiming unusual Payment request detected on my Chase card. Prompted you to call (800) 242-7338 or verify on a bogus link ( https://bit.ly/2XURDxh )
Even though I detected a fraud, I called my bank from the back of the card and all was good. This is obviously a Fraud, always call the bank and never click on any link from the text.

Scam or Fraud August 18, 2021

I received a text from this number and I don't even have a Chase account. This is a fraud number please do not call it back!

Scam or Fraud March 26, 2020

I received a fraudulent call alerting me to fraud on my Chase card from this number. They try to scare you in to giving them additional information to block charges that have really not been made on you card.

28 consumers have filed FTC complaints against 800-242-7338. 50% of complaints identified the call as a robocall or recorded message. The most recent complaint was filed on April 2, 2026. Complaints came from 14 states, including New York, California, Massachusetts, Michigan, Illinois and Louisiana. The cities with the most complaints were Brooklyn, Lynbrook, Sugar Loaf, Carlsbad, Malibu, Boston, Malden and Grand Rapids.

Call Subjects

Calls pretending to be government, businesses, or family and friends 11 complaints  39%
Other 8 complaints  29%
No Subject Provided 6 complaints  21%
Reducing your debt (credit cards, mortgage, student loans) 2 complaints  7%
Computer & technical support 1 complaint  4%

Complaints by Month

Nov 2020 1
Mar 2021 1
Oct 2021 1
Jun 2022 1
Sep 2022 2
Nov 2022 2
Dec 2022 2
Apr 2023 2
Jun 2023 1
Dec 2024 1
Sep 2025 2
Apr 2026 1

Recent FTC Complaints

Call date Type Reported from
Apr 2, 2026 Other California
Sep 15, 2025 Calls pretending to be government, businesses, or family and friends Lynbrook, New York
Sep 12, 2025 Calls pretending to be government, businesses, or family and friends Elburn, Illinois
Dec 14, 2024 No Subject Provided California
Jun 14, 2023 Other Dayton, Nevada
Apr 27, 2023 Calls pretending to be government, businesses, or family and friends Carlsbad, California
Apr 22, 2023 Reducing your debt (credit cards, mortgage, student loans) Bloomington, Indiana
Dec 13, 2022 No Subject Provided Michigan
Dec 6, 2022 Calls pretending to be government, businesses, or family and friends Tooele, Utah
Nov 15, 2022 Calls pretending to be government, businesses, or family and friends Grand Rapids, Michigan

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