Jess Anderson is her name. Scam.
FTC Data
At least 1 consumer from California reported phone number 678-389-2698 to the Federal Trade Commission. 100% of complaints reported the call or text message as a robocall or recorded message. The last complaint was on August 2, 2018.
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Help others by rating this number - was it spam, a business, or something else?
SCAM! Claimed I owed a bank money for a collection she couldnt specify and wanted to settle it through a financial hardship program. Scary part about it is that she had my exact social but nothing has came up on my credit report. She got really upset with me and started yelling at me when I started to question her business name and started to ask what information she really had.