Phone number 6513599798 area code and prefix assignment information:
| Country | |
|---|---|
| Location | MINNESOTA |
| Rate Center | RED WING |
| Carrier | LEVEL 3 COMMUNICATIONS, LLC - MN |
This call is (supposedly) for an extended warranty for a vehicle. They say they're calling to give you one last chance to extend service on your vehicle's warranty, even though it's no longer eligible. They've called multiple times.
The first time, I hung up.
The second time, I stayed on the line and a recorded prompt asked if I have a vehicle without an extended warranty. I said no. The call immediately hung up on me.
The third time, I said yes to the prompt. It then directed me to "wait for one of their agents" to assist me. I hung up.
The fourth time, I put it on speaker phone and my husband listened in. I waited for the agent. He said his name was Mark something. I could tell it was a real person, not a recording. I asked him if they could stop calling me as I don't have a vehicle at all to get an extended warranty. He immediately hung up on me.
Phone number 651-359-9798 has accumulated 8 FTC complaints. Most complaints (87%) identified the call as a robocall or recorded message. The most recent complaint was filed on April 17, 2020. All 8 complaints were reported from Minnesota. The cities with the most complaints were Farmington, Elbow Lake, Forest Lake, Princeton, Saint Paul and Winona.
| Warranties & protection plans | 7 complaints 88% |
| No Subject Provided | 1 complaint 13% |
| Call date | Type | Reported from |
|---|---|---|
| Apr 17, 2020 | Warranties & protection plans | Elbow Lake, Minnesota |
| Jan 15, 2020 | Warranties & protection plans | Farmington, Minnesota |
| Jan 8, 2020 | Warranties & protection plans | Forest Lake, Minnesota |
| Jan 6, 2020 | Warranties & protection plans | Princeton, Minnesota |
| Jan 1, 2020 | Warranties & protection plans | Farmington, Minnesota |
| Mar 28, 2019 | No Subject Provided | Winona, Minnesota |
Based on area code 651, phone number is located in Minnesota, United States. The 359 prefix was originally assigned to the RED WING rate center, serving Red Wing and its surrounding areas.
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I already reported this call back on 1/15/2010. The calls will NOT stop coming. From my current caller ID list:
1/14/2020 - 6:49 p.m.
1/15/2020 - 2:12 p.m.
1/16/2020 - 9:28 a.m.
1/16/2020 - 1:45 p.m.
1/17/2020 - 10:47 a.m.
1/20/2020 - 9:35 a.m.
1/20/2020 - 5:25 p.m.
1/22/2020 - 2:06 p.m.
1/22/2020 - 3:08 p.m.
1/22/2020 - 4:34 p.m.
No matter how I respond, I can't get them to quit, I can't speak with a real person, I can't get anyone's help.
Today, when the robocall asked if my needing a new warranty was correct, I said "no" at the prompt. It said "Great!" and sent me into the queue anyway. Then I sit on hold waiting for someone to "help" me. It constantly asks if I want to continue on hold (press 7) or leave my number for someone to call me back directly (hell no). I keep pressing 7 to wait. I finally had a woman named Trina answer. The second she said her name, I said, "Hi Trina! My name is ---" and she hung up.
There is no option to make them stop!